On this page, you will find relative information for AMR Collection, in regards to the covid-19 pandemic.
We have rebooking promotions such as ‘Move the Date, Keep the Rate + 1 free night’ to protect our mutual customers affected by travel restrictions.
AMR is also proud to extend the CleanComplete+ program, including a 14 day complimentary quarantine offer, as well as our in resort antigen and PCR testing programs. Further details are below.
Covid-19 Rebooking Policy: Move the Date, Keep the Rate
*All destinations except the Dominican Republic. See Dominican Republic section below*
Book by 31 August 2021
For bookings travelling until 31 August 2021
Guests due to travel before or on 31 August 2021, who are unable to travel due to covid-19 travel restrictions, are able to rebook on the same rate up to 1 year from their current check in date **. They can change hotels within the same brand, and change destinations if they like.
Guests using the policy can also benefit from a free night extension. If clients were originally meant to travel for 7 nights, they can extend for 8 nights, and the 8th night is free of charge. Any additional nights on an extension would be charged at current rates in the market.
Guests can also choose to rebook using current rates in the market if rates are more affordable. If rebooking on current rates, the free night extension will not apply.
Dominican Republic Only: Due to the ‘red list’ status of the UK traffic light system, the Move the Date Keep the Rate policy has been extended for the UK & Irish markets, for the Dominican Republic only. The information above still applies to the Dominican Republic, with extended policy dates.
Book by 31 October 2021
For bookings travelling until 31 October 2021
**Date restrictions apply, such as festive dates.
In Resort Testing & CleanComplete VERIFICATION:
AMR is offering departure complimentary in-resort antigen testing for guests staying 3 nights or more. PCR testing is also available at a competitive cost either in resort or locally, suggested by AMResorts and AMStar DMC.
AMR is also offering a 14 day complimentary room for isolation, should clients test positive on departure. This program remains valid as long as CDC and government travel regulations are in place.
All details, along with minimum stay requirements and FAQ’s can be found on the AMR website: https://info.amresorts.com/coronavirus-covid-19-status